FAQ
Q：What language will the course be taught in?
Ａ：The courses will be taught mainly in Mandarin. Simplified Chinese and Traditional Chinese, these 2 language textbooks will be involved.
Is the course live-streaming or pre-recorded?
Ａ：course will be live-streaming in “ZOOM”, which allows students to ask questions timely, and our instructors will clarify any questions or concerns immediately. it is required to switch on camera during Lesson 6 and 7 for the mock test and final assessment test. Exams will be taken online and need to submit 5 assignments. During learning period, instructors will assist students to complete the assignment.
Ｑ：Will there be any differences in learning between online and in-person classes？
Ａ：Generally, the main concern with online classes is the essential oil experience. However, at ALIZ Academy, we considerately provide 44 smelling bottles + 1 bottle of carrier oil for students, ensuring everyone can smoothly experience essential oils at home.
Ｑ：What should I do if I need to be absent during the course？
Ａ： If you need to take leave during the course, you must apply in advance. Please complete the leave process 3 days before the class. Failure to do so will be considered an absence. If you have any special reasons, please contact us. Considering the learning effect, absences should not exceed 3 lessons, it may result in the loss of qualification for certification exams.
Ｑ：Can I have make-up session if I take leave？
Ａ：We thoughtfully provide pre-recording videos(not the recordings of the actual class). These videos are accessible for 1 week. Students can watch the video anytime to catch up before the following week's progress.
Q：Do I need to purchase my own essential oils for the class?
Ａ：ALIZ Academy will provide most of the essential oil samples needed for the class to ensure a seamless online learning experience. Students will need to prepare the essential oils separately used for case studies.
Ｑ：What if I faile the exam？
Ａ：Cheer up! The NAHA Basic Exam isn't as challenging as you thought. Just learn diligently, take notes of the key points, and study after classes. You'll definitely pass! The academy's pass rate is 99%.
Ｑ：Can I pay the tuition in credit card installment plan？
Ａ：The final payment can be paid via bank transfer or credit card with a maximum of 2 installments.
Q：How do I know if I have enrolled successfully?
Ａ：The enrollment will be completed after the deposit has been made. You will receive a reminder email for final payment from ALIZ before the course start date.
Q：When shall I expect to receive the course materials?
Ａ：
(1) In-person courses: students will receive the course materials on the first date of the class.
(2) Online courses:
A. Students live in Taiwan main island will receive course materials 1 week before the first date of the class.
B. Students live in Taiwan outlying islands and overseas will receive the materials 2 weeks before the first date of the class.
